Your privacy is important to us

We protect your information and always aim to be clear and open about what we do with your personal information. We undertake to process your information lawfully and in a manner that does not infringe your privacy. Your personal information will only be processed for reasons set out herein. We follow general principles in accordance with applicable privacy laws.

We understand that your privacy is important to you and we value your trust. That’s why we do everything we can to keep your information safe. This policy explains how we collect, use and safeguard the personal information you give us, and also includes:

In this policy “process” means how we collect, use, store, make available, destroy, update, disclose, or otherwise deal with your personal information. As a general rule, we will only process your personal information if this is required when offering or delivering a product or service to you. We respect your privacy and will treat your personal information as confidential information.

Where we refer to “customer” in this policy, it also includes potential customers who have provided us with their personal information upon application for a product or service.
We may combine your personal information and use the combined personal information for any of the purposes stated in this policy.

In terms of applicable privacy laws, this policy may also apply to personal information processed by third parties (such as authorised agents and contractors) appointed by or acting on our behalf.
You should read this policy carefully as it may limit your rights.

NOTE: The processing of your personal information may be conducted outside the borders of South Africa. This policy will apply to the processing of personal information by us in any country. Your personal information will be processed according to the requirements and safeguards of applicable privacy law or privacy rules that bind us.

Where a change to this policy is material, we will notify customers and will allow a reasonable period for customers to raise any objections before the change is made. Please note that we may not be able to continue a relationship with a customer or provide customers with certain products or services if they do not agree to the changes.